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Why Enterprises Are Switching from Legacy eSign Providers to Industry-Recognized Certinal

Enterprise transactions are a truly complex world, with Certinal being among the foremost of its kind in the e-signature space. While efficiency gains are a given in this industry, Certinal’s own strategic advantages are drawing in crowds, prompting major corporations to abandon legacy providers in favor of its AI-powered platform.

The AI Revolution in Document Processing

Certinal’s patented AI technology goes beyond execution, intelligently optimizing document workflows for security, compliance, and seamless integration. “Our AI-driven platform represents a complete reimagining of how enterprises manage document workflows, focusing on security, compliance, and user experience rather than just transaction speed,” explains Aatish Dedhia, CEO of Certinal.

A quantum leap forward for industries like healthcare and finance, where regulatory compliance is everything. Certinal’s AI flags potential risks, ensures proper document routing, and maintains ironclad audit trails. 

Additionally, Certinal’s Consent Form Management System has proven particularly valuable for healthcare and BFSI organizations, streamlining patient and customer consent processes while maintaining strict regulatory compliance.

The Enterprise Exodus: Why Giants Are Switching

Yet the real story is about why over 70% of Certinal’s clients have switched: regulatory compliance, cost savings, and an AI-driven approach to document intelligence.

With an industry-leading NPS score of 81.29 and recognition as the only eSignature vendor awarded Gartner’s prestigious “Customer First Badge,” Certinal’s customer-centric approach has proven to be a significant differentiator from legacy providers.

Petr Hurab, Group Procurement Manager at Selecta, a European food-tech leader, provides insight; “Certinal’s transparent costs, rapid support, and 100% compliance with security and regulatory requirements made it the ideal solution for us. The intuitive interface led to exponential growth in electronic signature usage across our operations.”

Redefining Value in the Enterprise Space

Certinal’s disruptive pricing model—offering savings of up to 50% compared to legacy providers—is turning heads. But it’s the combination of cost-effectiveness with uncompromising security that’s truly astounding.

We’ve achieved substantial cost savings—millions in annual reductions—while transforming our operations to be faster and more customer-centric,” Hurab adds. 

Security: The Non-Negotiable Factor

With an ever-increasing number of cyber threats, Certinal’s posture towards security is also a particularly compelling advantage. The platform boasts end-to-end encryption, multi-factor authentication, and compliance with GDPR, HIPAA, and other stringent global standards.

This level of security has made Certinal especially attractive in highly regulated industries. A U.S.-based real estate agency reported faster deal closures and enhanced compliance and risk management after switching to Certinal.

The Human Touch in a Digital World

Despite its AI prowess, Certinal hasn’t forgotten the importance of human interaction. The company’s dedication to personalized support places it above the rest in an industry often criticized for impersonal service. This commitment to customer satisfaction has earned Certinal recognition as a “Leader” in IDC MarketScape for Worldwide eSignature Software 2023 and as a “Strong Performer” in Gartner Voice of Customer.

Lenushka Parannath, Head of Procurement at Bidvest International Logistics, notes: “Certinal was up and running within hours, delivering immediate savings and dramatically improving our internal processes. The personalized support allowed us to extend efficiency gains beyond procurement to create a seamless, streamlined customer experience.”

Looking Ahead: The Future of Digital Transactions

With enterprises worldwide digitizing their operations, Certinal’s AI-driven platform is projected to be the next major step for the e-signature space. It adapts quickly to changing business needs, has robust security features and is a key player for digital transactions and enterprise-level agreements alike.

More than simply offering a faster way to sign documents, Certinal is providing a solution that addresses the robust needs of modern enterprises. As businesses seek to improve operations, enhance security, and drive growth, Certinal’s AI-powered platform stands ready to meet these challenges head-on.

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